Cambridgeshire Deaf Association (CDA) is proud to announce that it has been awarded an Outstanding rating by the Care Quality Commission (CQC), recognising its exceptional commitment to delivering high-quality, person-centred care for young and old alike.
Following a thorough inspection, over several months, the CQC praised CDA’s holistic approach, dedicated staff, and the strong sense of community it fosters for those it supports. The report highlights the charity’s innovative and compassionate services, which provide crucial support for Deaf and hard-of-hearing individuals across Cambridgeshire.
Andrew Palmer, Chief Executive of CDA, paid tribute to the team behind this success:
“There’s a lot that goes into achieving an Outstanding rating from CQC, and I want to pay tribute to our staff who are so caring and thoughtful towards the people they support. They do their jobs brilliantly, and the credit for this result must go to them.”
The inspection also acknowledged the wide-reaching support provided by CDA, from advocacy and casework to volunteering and community engagement.
“At CDA, we take a holistic approach to supporting people,” said Palmer. “Our volunteers, advocates, case workers, and community staff all play a part in delivering joined-up services to those we care for. It really is a team effort, and I want to thank everyone at CDA who contributed to this amazing result.”
Beyond celebrating this achievement, CDA remains focused on continuous improvement. The inspection process provided valuable insights that have already helped the organisation strengthen its services.
“This inspection was particularly valuable—it took place over several months and highlighted some really useful areas for development, which we were able to act on straight away,” Palmer explained. “That all helps us to keep improving our service, and I’m pleased we’ve been able to do that. It’s always helpful to get the perspective of inspectors and experts to ensure we remain the outstanding provider we strive to be.”
This Outstanding rating is a testament to CDA’s unwavering dedication to empowering the Deaf community and ensuring the highest standards of care and support.
The Chief Executive of CDA, Andrew Palmer, is available for interview – Call him on 07879 4012981 or email andrew.palmer@cambsdeaf.org.
For more information about Cambridgeshire Deaf Association and its services, visit CDA – Cambridgeshire Deaf Association
